In today’s fast-paced corporate world, leveraging technology to enhance productivity and streamline workflows is crucial. The Northwest Council for Computer Education (NCCE) recently partnered with the Hagadone Corporation, a hospitality cornerstone for golf, restaurants, real estate, media, marine, and aviation, to upskill their workforce on various components of Microsoft 365, aiming to maximize the capabilities of this powerful suite of applications.
The Challenge: Optimizing Operations in a Corporate Setting
The project began with NCCE working virtually with the leadership team from The Coeur d’Alene Resort. During their weekly staff meetings over several months, NCCE provided top tips and takeaways from a variety of Microsoft 365 applications. This approach ensured that the leadership team understood the functionality of these tools and could leverage them to enhance their efficiency. By focusing on practical applications and real-world scenarios, NCCE helped the leadership team integrate Microsoft 365 into their daily operations seamlessly.
Key Challenges:
- Fragmented communication
- Inefficient file sharing
- Lack of real-time collaboration
- Scalability issues
NCCE recognized the need for a comprehensive solution that would address multiple pain points and empower the entire Hagadone Corporation workforce.
The Solution: Microsoft 365 Implementation with NCCE
NCCE proposed a strategic implementation of Microsoft 365, leveraging its robust suite of tools to streamline Hagadone Corporation’s operations. The solution encompassed:
- Microsoft Teams: Centralized communication and collaboration.
- SharePoint: Secure and efficient file sharing.
- OneDrive: Cloud-based storage for accessibility from anywhere.
- Microsoft 365 Training: Virtual training for a workforce that operates across a diverse set of locations.
Following the leadership training, NCCE conducted 90-minute virtual sessions with staff members from across all divisions of the Hagadone Corporation. These sessions were designed to unpack the various Microsoft 365 applications and uncover processes and workflows to immediately incorporate into their daily professional practices. From the President and General Managers to the IT staff and representatives from each division, everyone participated in these sessions. This inclusive approach ensured that all levels of staff were left equipped with the knowledge and skills needed to maximize efficiencies using Microsoft 365.
Ongoing Support and Collaboration
To ensure continuous support and collaboration, NCCE established a dedicated Microsoft Teams environment. Here, staff members could access resources, quick start Guides, tutorials, and on- demand videos of each session. This collaborative space also allowed NCCE staff to be available every day to answer questions, troubleshoot issues, and provide guidance as needed. This ongoing support ensured that staff members could confidently use Microsoft 365 applications and continuously improve their workflows.
Working Together
The collaboration between NCCE and the Hagadone Corporation magnified the importance of comprehensive training and ongoing support to maximize the capabilities within Microsoft 365. By working closely with the leadership team and staff members across all divisions, NCCE streamlined work efficiencies and elevated productivity. This project serves as a testament to NCCE’s commitment to empowering organizations with the tools and knowledge needed to thrive in the digital age. When your organization is ready to enhance productivity and streamline workflows using Microsoft 365, consider partnering with NCCE. Our tailored training programs and continuous support unlock the full potential of Microsoft 365 and drive your organization towards greater efficiency and success.