Today, schools rely heavily upon technological tools that require them to be connected online. Unfortunately, one of the fallouts of this development is that schools are increasingly becoming targets of cyber threats, including data breaches and ransomware attacks. As more sensitive information—ranging from student records to staff payrolls—moves online, the need for robust cybersecurity measures becomes ever more critical. But technological safeguards are not enough. Ultimately, human error and lack of care tend to be the most significant vulnerabilities in any system.
At the Northwest Council for Computer Education (NCCE), we are excited about all the ways technology can enhance the efficient operation and effective instruction of schools and educators. However, we also recognize the vulnerabilities that relying on computer technology tools can create in the school environment. As a result, we know that technology integration can only succeed if we also focus on cyber hygiene education for students, staff, and their families.
A robust training program can reduce the risk of breaches and create a culture of cybersecurity awareness across the entire school community. Here’s how school administrators can set up a comprehensive and effective cybersecurity education program.
Understanding the Risks
It’s essential to understand the specific risks that schools face. Cyber threats like phishing, ransomware, and data breaches lead to the compromise of sensitive information, financial losses, temporary school closures, and disruptions to the learning process. Students may unknowingly click on malicious links, while staff might fall prey to sophisticated phishing schemes. These risks are compounded by students and staff often using the same devices and networks for personal and professional purposes, blurring the lines between work, school, and home cybersecurity.
Structuring an Effective Training Program
Cybersecurity cannot be an afterthought, and it certainly cannot be reactionary; data and network protection should be intentional and proactive. The costs of overlooking it until the unthinkable happens are far too high. Here are six steps schools can use to implement an effective training program.
1. Start with a Comprehensive Risk Assessment
The first step is to conduct a thorough risk assessment. This involves identifying the most common threats and vulnerabilities within the school environment. Understanding where the risks lie — whether it’s outdated software, unsecured networks, or lack of awareness among staff — allows administrators to tailor the training program to address these specific areas.
2. Develop a Multi-Tiered Approach
Different groups within the school community — students, teachers, administrative staff, and parents — have varying levels of access to sensitive information and different needs for cybersecurity education. A multi-tiered approach ensures that each group receives relevant and appropriately scaled training. For instance, younger students might benefit from basic lessons on password security and recognizing suspicious emails, while staff might require more in-depth training on identifying phishing attempts and securing personal data.
3. Leverage Technology for Interactive Learning
To make cybersecurity training engaging and effective, you can use interactive tools and technology that alert students to the dangers of lax online security. For example, an online cyber hygiene game can turn learning about it into a fun and competitive activity. Simulations of phishing attacks can help staff and teachers practice identifying and responding to real-life scenarios. By integrating these tools into the training program, schools can increase engagement and retention of critical information.
4. Incorporate Regular Refreshers and Updates
Cyber threats are constantly evolving, so a one-time training session is insufficient. Regular refresher courses should be built into the training program to reinforce critical concepts and update the community on new threats. Sharing the latest news of recent attacks and their consequences can bring home to students and staff the dangers of ignoring risks. Monthly or quarterly workshops, webinars, or even short newsletters can keep cybersecurity top of mind for everyone involved. Incorporating cybersecurity lessons into the broader school curriculum can also ensure continuous learning and awareness.
5. Engage Parents and Families
Cybersecurity doesn’t end when students leave the school grounds. Families must be part of the education process to ensure that students also practice good cyber hygiene at home. Schools can offer workshops for parents on how to secure home networks, monitor online activity, and teach their children about safe online behavior. Providing resources like guides or access to cybersecurity tools can empower families to take an active role in protecting their household’s digital environment.
NCCE even has a contest to inspire students to learn about cybersecurity.
6. Establish a Culture of Accountability and Support
A cybersecurity training program must be supported by a culture of accountability. Encourage staff and students to report any suspicious activity without fear of repercussions. Create clear protocols for responding to potential breaches or threats. Additionally, provide continuous support, such as a helpdesk or cybersecurity team, to assist with questions and concerns. Schools can reduce the likelihood of human error leading to a breach by fostering an environment where everyone feels responsible for cybersecurity.
As prime targets of cyber attacks, schools must prioritize cybersecurity education. Administrators have a responsibility to create a comprehensive cybersecurity program that effectively mitigates risks for all members of the school community. Through ongoing education and support, schools can empower students, staff, and families to maintain strong cyber hygiene and contribute to a safer digital environment for everyone.
NCCE offers one- and two-day workshops to help educate classroom educators and staff on how to protect our most precious student data.
To learn more about cybersecurity issues, we strongly encourage educators and staff to attend NCCE 25 at the Seattle Convention Center on February 26-28. NCCE 25 will feature a Cybersecurity/IT summit to discuss these issues and more. Register here to attend this can’t-miss event!